Quick Answers To Frequently Asked Questions

The task of a ghostwriter is to create texts on behalf of other persons, usually without being mentioned as author. The services of ghostwriters are used by such organizations as publishing houses, ghostwriting and text agencies, as well as public institutions.

Ghostwriting in terms of anonymous contract writing covers all kinds of writing activities. The services offered by a ghostwriter include, for example, the writing of autobiographies, advertising texts, song lyrics, or texts for company websites.

Particularly common forms of ghostwriting are speech writing and academic ghostwriting. While ghostwriting in terms of speech writing frequently occurs in industry and politics, academic ghostwriting is about writing scientific sample texts at academic level.

Academic ghostwriting is that form of ghostwriting that centers on academic text writing. Accordingly, academic ghostwriters provide valuable support and assistance when it comes to preparing term and seminar papers, essays, Bachelor’s theses, Master’s theses, Diploma theses, Magister theses, state examination theses, doctoral theses or scientific articles, for example.

In doing so, they act either as academic authors that provide an academic template text clients can use for optimum orientation; or as academic coaches that safely guide clients through the writing process by giving helpful hints and making suggestions. It goes without saying that editorial work such as proofreading, editing, as well as translating, paraphrasing and formatting academic texts are part of the service portfolio of academic ghostwriters as well.

Compared to single service providers, a ghostwriting agency like ghostwriting.com offers several advantages at once: For one thing, agencies have the opportunity to select from a large pool of freelancers. This not only allows them to ensure allocation of incoming projects to qualified agents.

Also, the multitude of agents enables an agency to respond to shortages in a flexible manner. If, for example, a writer is suddenly no longer available due to illness, an agency is in the favorable position of assigning a replacement writer with the continuation of the project so as to prevent its cancellation.

In particularly urgent cases where deadlines are extremely tight, there is the option to have several writers work on a project simultaneously. Another advantage to single providers lies in more extensive services.

In addition to personal client advisors, agencies like ghostwriting.com usually employ experienced project managers to ensure sound coordination, processing and monitoring of projects, as well as knowledgeable quality managers that carry out thorough quality checks according to the dual-control principle for every work.

As for the preparation of texts, our portfolio includes, in addition to topic proposals and outline drafts, the preparation of academic text templates (abstract, summary, exposé, case study, legal term paper, term paper sample, essay, project thesis, capstone paper, undergraduate dissertation sample, master dissertation sample, phd thesis sample, diploma thesis sample, magister’s thesis, CAS thesis, scientific article) as well as the writing of image-enhancing corporate books.

The spectrum of our other services ranges from editorial work to scientific services and career services. The first category includes top-precision proofreading and editing, paraphrasing, formatting and plagiarism checks.

Among our scientific services are meticulous literature searches, templates for qualitative interviews and quantitative interviews, scientific reviews, transcriptions, and statistical analysis.

Career services include the development of strategically sound business plans and in-depth market analyses, persuasive motivation letter and resumé templates, translations, the design of PowerPoint presentations and disputation presentations, personalized doctoral advisory service, and the publication of books or articles in a peer-reviewed journal.

Our experienced science experts offer professional and reliable academic support in more than 40 disciplines from the academic fields of Natural Science, Social Sciences, Business Studies, Humanities, Law, Structural Sciences, Engineering, Cultural Sciences, and Medicine.

This includes MINT subjects and other disciplinary subjects such as Psychology, Philosophy & History, Business Management and Economics, as well as interdisciplinary subjects such as Socioeconomics, Nursing Science, and Agriculture & Forestry.

Given the great variety of possible text services, it may occur that some requested services are not considered in our service portfolio. Examples include generating content or company websites or writing a template for a postdoctoral thesis.

All you have to do in such a case is inform us about your request by phone or via email. Our friendly client advisors are looking forward to advising you free of charge and without any obligation.

Doubts as to the legal admissibility of academic ghostwriting are not uncommon in Germany. The German Association of University Professors and Lecturers (Deutscher Hochschulverband – DHV) has repeatedly called on the legislator to declare the submission of academic qualification texts written by a ghostwriter a criminal offence i.e. academic fraud. However, to dispel any doubt right from the start: the activity of academic ghostwriting is not illegal per se. A few legal details should be taken into account just the same.

Let us first consider the legality of ghostwriting. According to a judgement of the Higher Regional Court of Frankurt am Main (judgement dated September 1, 2009; ref: 11 U 51/08), the service activity ‘ghostwriting‘ does not go against common decency within the meaning of § 138 BGB (German Civil Code) and therefore is not lllegal, irrespective of whether or not it concerns an academic text. A ghostwriting agreement is illegal if it involves the performance of a ghostwriting service in the context of academia (Düsseldorf Higher Regional Court: judgement dated February 8, 2011; ref: I-20 U 116/10).

The illegal nature results from the respective higher-education institution’s Examination and Graduation Regulations insofar as they provide for the submission of an affidavit on the part of the examinee or candidate whereby the submitted academic text has been written on an independent basis i.e. without the help of any third parties. If – which in practice is very hard to do – it can be proven that the text in question has not been written on an independent basis but rather with the help of an academic ghostwriter, this constitutes an offence punishable under § 156 StGB (German Criminal Code) for making a false affidavit. Potential legal sanctions include the payment of a fine as well as deregistration and expulsion from the doctoral program. In the event that the ghostwriter was demonstrably aware of the client’s undertaking, he/she can be prosecuted for abetment.

The situation would be different, however, if a ghostwriter expressly pointed out to his/her clients that the commissioned texts are templates, drafts or sample texts i.e. texts whose purpose is to solely provide impulses for the client to write an academic text on his/her own. By pointing that out, according to a judgement of the Cologne Higher Regional Court (judgement dated February 23, 2011; ref: 6 U 178/10), the ghostwriter expresses an interest in making clients seeking an illegal ghostwriting service aware of the legal admissability of his/her supporting services as regards the creation of the client’s academic text.

See also our blog articles "Is Ghostwriting Legal?" and "Academic Fraud And Academic ghostwriting Are Not Identical".

The amount of the earnings of a ghostwriter relies on various aspects. Essential are the processing time, the scope of work, and the level of the work.

Projects with short processing times and tight deadlines are usually accompanied by higher remuneration than projects with longer processing times. The reason: In the first case, there is less leeway for time management, which is why activities on weekends, holidays and nights may also be required.

As far as the scope of work is concerned, the number of pages or words is usually decisive. Those who write more also earn more. How much the ghostwriter is paid per page or word depends, among other things, on the ghostwriting agency or freelancer platform for which the ghostwriter works, but also on the level of the project.

The higher the level of the project, the higher the remuneration. For example, the pay for writing an undergraduate dissertation sample is lower than for a PhD thesis sample template, where the amount of research and work is significantly higher.

Of course, the ghostwriter's experience and qualifications also pay off. Someone who occasionally works as a ghostwriter alongside his or her studies must expect lower earnings than a university graduate with years of successful writing experience as a professional ghostwriter. On average, an experienced ghostwriter in Germany earns 58,500 euros per year, while entry-level ghostwriters earn 47,531 euros.

No special training is required to become a ghostwriter. The basic requirements for a ghostwriter job are a very good knowledge of the respective written language, a distinct talent for writing, sufficient EDP skills, reliability and punctual work, absolute discretion as well as optimal time management.

Those who are specifically seeking an academic ghostwriting job must also have a university degree. As a rule, people in academic ghostwriting jobs are master's-level graduates and PhDs. Without proof of advanced skills in academic writing, it is hardly realistic to successfully pursue a career as an academic ghostwriter. This is because, in addition to considerable written and technical skills, a profound methodological understanding is required. A versatile academic ghostwriter not only masters the various literature research methods, but is also sufficiently familiar with empirical methodology.

Interested in a ghostwriting job at ghostwriting.com?

We are looking for you if you

✔ Have at least one university degree

✔ Are proficient in academic writing

✔ Have sufficient methodological knowledge

✔ Are communicative and a team player

✔ Work reliably and meet deadlines

✔ Maintain discretion

You can become an academic ghostwriter in a direct or indirect way. The direct way is through your own website, where you offer your ghostwriting services yourself. Since constant self-promotion and direct contact with clients comes with extra work time and stress, many choose the indirect route through a freelancer platform or ghostwriting agency like ghostwriting.com.

Are you looking for a ghostwriting job in a ghostwriting agency? Apply with us in just a few steps. Simply upload your resumé, certificates and work sample and sign up as a freelancer.

No. Both regular ghostwriting and academic ghostwriting are legal services. As an academic ghostwriter, you write sample scientific texts that serve only for orientation purposes.

The purpose of such text templates is to outline a possible solution path for the client in compliance with all the criteria of scientific writing. Although the client usually receives the rights to use the work, these apply exclusively within legal limits.

Since university papers must be written independently as examination papers, the sample texts of a ghostwriter must not be submitted under one's own name.

In this respect, the texts of academic ghostwriters are just like any study papers that are accessible online for free or for a fee: they function as sample texts that can be used for inspiration and assistance for independent text creation. Accordingly, anyone who performs an academic ghostwriting job is not committing any illegal acts. Learn more here.

The order situation for academic ghostwriting jobs is better than ever. This has several reasons:

1. Bologna reform: Since the introduction of bachelor's and master's degree programs, students have increasingly complained about excessive workloads and stress levels. Quite a few students have to struggle with exam nerves, depression, burnout and other psychological stresses.

As a result of the increased pressure to perform and workload from the student's perspective, there is an increased need for relief and support through professionals. This applies in particular to time-intensive tasks during the already stressful examination phases, such as the preparation of term papers or seminar papers and theses.

2. Skills shortage & underfunded education: Demographic change is also making itself felt in the education sector. Universities are finding it increasingly difficult to replace retiring professors with the next generation, which has a low birth rate. Furthermore, more and more qualified personnel are moving from universities to the private sector.

Closely linked to this is the problem of chronic underfunding of teaching: the often more attractive salaries in industry and business are luring more than a few academic employees away from universities. The result: reduced educational and support services at universities. These developments endanger in particular the teaching formats that are important for learning the scientific tools of the trade, notably tutorials and propaedeutics. As a result, students are increasingly seeking their writing consultants, learning coaches, and mentors from academic ghostwriting agencies.

2. Increased student numbers: This trend is reinforced by the overall increase in the number of students in recent decades. Between 1983 and 2013 alone, the number of students in Germany rose from 1.3 million to 2.6 million. In the winter semester of 2021, around 2.9 million students were enrolled at German universities. These include an increasing number of foreign students.

Between 2006 and 2022, the proportion of international students rose from 12.5% to 15%. For academic ghostwriting, this increase in students bodes well for the future: More students with a supposedly greater workload on the one hand, and less academic support from universities on the other, mean more need for advice and support from external academic experts.

You can recognize a legitimate ghostwriter by these characteristics:

✔ An informative online presence with clear information on services, prices and contact details

✔ Realistic and transparent prices without hidden additional costs

✔ Written agreements or contracts that clearly regulate both the payment modalities and the rights and obligations of both parties

✔ Personal availability by phone, e-mail and/or live chat

✔ Confidential handling of personal data and project details

✔ Guarantee of plagiarism-free texts

✔ Explicit reference to the template character of the texts produced and the serious consequences of scientific fraud.

For more information, see our blog article “Academic Ghostwriting – Career Driver Or Career Killer?“.

No, contacting our freelancers directly is not possible for clients. In order for our agents to focus exclusively on providing high-quality performances for you, client-related issues are dealt with by reliable personal advisors that are available for you in the case of questions and need for discussion by telephone, in the chat, or via email 365 days a year.

Being an interface between clients and agents, our discrete client advisors also make it possible to preserve what is highly valued in ghostwriting: the anonymity of clients and project agents alike. They make sure at all times that the identity of each party remains unknown.

Selecting an agent to work on a certain project depends on a freelancer’s qualification, expertise and skills.

Thanks to our broadly diversified network of academic specialists in various knowledge areas, we are able to properly allocate agents to projects according to the specific project requirements.

As a result, for example, academic template texts at doctoral level are written exclusively by freelancers that hold a doctoral degree in the respective specialist field; the development of case study examples, statistical analyses or templates for qualitative interviews and quantitative interviews is done by authors that have a wealth of experience in dealing with methods of empirical research; translations are made by academic language experts and sworn interpreters.

After compiling your prospective order, our price calculator will provide you with an estimated price.

Subsequently, you will be asked to determine the number of milestones (payment steps). In the next step, you will have the opportunity to review the request details for accuracy and then place the order.

After placing an order, you will be immediately sent an invoice via email. In the event of several milestones, you will make a proportional advance payment prior to the commencement of each milestone. In the case of minor projects which solely require one milestone, you need to pay the entire invoice amount in advance.

The processing of a project commences once the invoice amount is credited.

In order to meet the high requirements of academic text services, an academic education is a prerequisite for anyone working as a freelancer for ghostwriting.com.

Of course, that is not all. In addition, we attach great importance to best-possible qualifications. Thus, all of our freelancers hold an above-average academic degree at Master’s or doctoral level.

This allows us to safeguard expertise and know-how even for more sophisticated projects such as the creation of a sample text at doctoral or PhD level.

Ensuring the quality of our services and, thereby, the satisfaction of our clients are paramount.

Therefore ghostwriting.com conducts thorough quality management in order to meet our clients‘ demands: At every stage of a project, competent quality managers ensure compliance with strict quality criteria based on permanent quality checks.

If at one point a performance is not in line with those criteria, they immediately arrange for the necessary corrections on the part of the responsible agents, with whom our quality managers are in close contact throughout the project period.

As far as writing academic sample texts is concerned, the rule of thumb is that a ghostwriter writes up to five pages per day on average.

Overall, the processing time for each project varies and depends on several factors. These include the type of service, the scope of services, the complexity of the project, and the urgency of the order.

Punctual payment by the client is also crucial. If payments are not received on time, this may affect the agreed processing time.

We will be happy to answer any further questions about the processing time for projects personally.

How fast ghostwriters work depends on the agreed deadlines. Basically, you can set the deadline 100% flexibly and autonomously according to your specific needs.

If time is short, you have the option of setting a tight deadline. In this case, we will adjust the processing time accordingly.

How tight a deadline can be depends on the project in question. We recommend that you set a realistic schedule that allows us to fully meet all project requirements and deliver high-quality results.

Please note: A tight deadline is usually accompanied by a higher price so that we can take into account the additional workload and prioritization of your project. If necessary, we will assign several ghostwriters to your project to ensure timely completion.

For example: To write a non-empirical undergraduate dissertation sample, a single academic ghostwriter usually needs 2 to 3 weeks. If several ghostwriters are working on the project, a processing time of around 1 week is possible.

If you have any special requirements or other questions, we will be happy to advise you personally and find a customized solution.

Yes, deadline extensions are possible.

We handle extensions of deadlines on a case-by-case basis.

Adaptability and flexibility are important to us. Together with our clients, we develop solutions that meet their requirements.

This may involve an adjustment to the processing time, a reassessment of the schedule or other measures to ensure the successful completion of the order.

Note: Deadline extensions may entail additional expenses, especially if they are due to your own fault or to changes in the project specifications.

We therefore advise our clients to contact us in good time so that we can avoid possible delays and complete your order smoothly.

Yes, but only for more extensive projects that may include more than one milestone. These include a master dissertation sample text or a PhD thesis sample text, among others.

In such cases, our clients have the option of specifying between 2 and 5 milestones. An installment is delivered after each milestone is reached.

For smaller projects such as a seminar paper sample text or a letter of application, no installments are planned due to the small scope.

Installments offer the opportunity to track the progress of the project, provide feedback and have adjustments made if necessary. This ensures maximum transparency and a cooperative way of working.

If you have any further questions about installments, please do not hesitate to contact us personally.

Adherence to deadlines is our top priority. To ensure punctual delivery, we rely on optimum time and project management, reliable employees, and a high degree of flexibility.

We plan each project thoroughly, paying particular attention to the complexity, scope and agreed deadlines. In this way, we create realistic schedules.

Our team is made up of experienced experts who have the know-how and do-how required to deliver high-quality work and meet deadlines.

However, if time is tight, we make use of additional resources to complete projects on time. This includes, for example, additional processors and extended working hours, including weekends, public holidays and late nights.

If you have any further questions, please feel free to contact us. We look forward to hearing from you.

Completing your project on time is our top priority. We are proud that there has never been a situation in which a project has not been completed on time.

Nevertheless, we are aware that there may be unforeseen circumstances that require additional time. In such cases, we will contact you immediately to discuss the reasons for the delay and potential solutions.

To ensure the completion of your project, this may involve adjusting the schedule, allocating additional resources or other measures.

Your satisfaction is important to us. We will do our best to minimize the impact of delays and provide the best possible solution.

If you have any further questions, please do not hesitate to contact us personally.

The processing of deliveries depends on whether you have registered on our platform or are active as a guest.

For registered users: Once you have registered, you can conveniently receive each delivery, including any partial deliveries, via your personal dashboard.

Your benefits:

✔ Security of your data and documents through a privacy-compliant cloud

✔ 100% confidential interaction with your mentor through a password-protected area

✔ Quick orientation through detailed overview of your projects

✔ Convenient download of project documents with feedback feature

✔ Easy management of your bonus points & redemption in the bonus points shop

For non-registered users (guests): As a guest, you will receive your deliveries by e-mail. We will send all documents directly to your specified e-mail address.

If you have any additional questions about the processing of deliveries or need help, we are always there for you personally.

Yes, it’s possible.

Once you have registered as a user, you will be given access to your personal dashboard. There you can see an overview of all your projects and track their current status.

In the event of more extensive projects, which extend over more than one milestone, we povide instalment deliveries, on which you can give feedback and, if necessary, express change requests.

Transparency and user-friendliness are very important to us. If you have any further questions on this topic, please feel free to contact us. We are always there for you.

The price for processing a project varies depending on the type, scope and duration of a project. Using our online price calculator, you can quickly and easily get a price estimate for your desired project.

To give you an example: A 10-page term paper sample costs an estimated 850.00 EUR.

You will receive an exact price after you have submitted a non-binding project request.

When it comes to pricing, we guarantee a fair price-performance ratio – in other words: our services and performances are worth its price.

Included in any project price are several services at once:

✔ personal and 100% discreet client advisory service round the clock

✔ comprehensive project management

✔ project processing through competent and qualified ghostwriters

✔ meticulous quality management

✔ Subsequent revision, if need be.

Yes, payment in instalments is an option within the scope of our client-friendly milestones system. Depending on the type and scope of a project, our clients are free to pay the respective invoice amount in several stages (milestones).

The maximum possible number of such interest-free instalment payments is five. For each milestone set, you will receive prior to the commencement of a milestone phase an electronic invoice that you need to settle within the specified period.

Once the respective instalment payment has been made and the partial performance of the agent been rendered, there will be a file available for download in the user dashboard. This procedure is repeated until the final instalment has been made.

The payment modalities vary depending on the scope and structure of the project.

• For projects with only one milestone, the entire amount must be paid in advance, within five working days of the order being placed.

• For projects with several milestones, payment is made in several instalments. The invoice amount must be paid within five working days of completion of a milestone.

Thanks to these payment terms, we can ensure a smooth project process. Paying in advance allows us to use our resources efficiently and ensure that your project is completed on time and to a high quality standard.

We will be happy to personally answer any further questions you may have about our payment terms.

As there are no integrated payment systems available on our platform, payment for our services is made exclusively by bank transfer. After you have placed your order, we will send you all the necessary information for the transfer by email.

This way, we can process all your transactions securely and efficiently while maintaining full control over the entire payment process.

If you have any further questions about the payment process, don’t hesitate to contact us at any time. We will be happy to provide you with all the information you need.

We only accept euros as a currency for payments. This decision is based on several factors, including the stability of the euro as a widely used and recognized currency in the European Union and the simplification of the payment process for our clients.

By focusing on a single currency, we can process transactions more efficiently and simplify the administration of payments. This allows us to provide you with a smooth and reliable service without the complications and uncertainties that can come with using multiple currencies.

We set our ghostwriting prices individually according to various criteria. In this way, we guarantee fair and transparent prices that reflect the value of our work while meeting your requirements 100%.

The scope and complexity of the project, the technical requirements, the urgency and the industry standards are all taken into account when setting the price.

Larger projects are generally associated with greater technical requirements and a longer processing time, which is reflected accordingly in the price.

The same applies to projects with tight deadlines, insofar as they may involve the use of additional ghostwriters and other resources.

Our orientation towards our competitors' pricing ultimately ensures that we remain competitive and can offer services in line with our quality promise.

Discover the price for your project by submittiing a non-binding project request!

Our prices are set according to specific quality criteria and are therefore non-negotiable. Only in this way can we use our resources effectively and consistently pursue our high quality standards.

Negotiable prices usually go hand in hand with compromises in quality, insofar as resources may not be allocated appropriately in order to reduce costs.

However, quality is our top priority so that we can offer you the best possible service. Our prices reflect the value of our work.

We reward our clients with a points collection system that allows them to collect points for each project and redeem them in the bonus points shop.

The more projects you carry out with us, the more points you collect and the higher your bonus reward will be.

Our bonus points system is our way of saying thank you for your trust in our work. This is the place where you can convert your well-earned points into pure enjoyment – be it in the form of attractive technical devices or luxurious lifestyle items.

The copyright remains with the author of the work created. However, as soon as the work has been completed and full payment has been received, we will transfer a personal right of use to you.

This means that you may modify the work as you wish in order to adapt it to your personal needs.

Unless otherwise agreed, publication of the work under your own name is not permitted.

See also our GTC on the subject of copyrights and rights of use.

No, you may not pass off our text templates as your own. This is especially relevant in an academic context.

Anyone who submits someone else's work under oath as their own is liable to prosecution and can face serious legal consequences, such as the loss of academic titles or fines.

The texts we create serve as sources of inspiration and assistance. You can use them to develop your own ideas and content.

If you have any questions about the correct use of our texts, we will of course be happy to advise you.

Yes, there are certain restrictions on the use of our text templates that you must observe:

1. you may not pass off our texts as your own or submit them to universities for examination purposes. For more information, see our blog.

2. our text templates are intended exclusively for personal use and may not be passed on to third parties. Publication and resale are therefore not permitted.

These restrictions ensure that our text templates are used responsibly and in accordance with the applicable legal and ethical standards.

If you have any further questions about the terms of use, we will be happy to help you personally.

In order to obtain the personal rights of use for the entire work, full payment of the work is required.

If this is not the case, the personal rights of use only apply to the part of the work that has been paid for. You may then use this in accordance with the agreed conditions.

As soon as the full payment has been made, we will complete the remaining part and transfer the personal rights of use for the entire text to you.

Still have questions? Then get in touch with us. We will be happy to ensure that the process is transparent and understandable for you.

The academic writing services we offer are by no means illegal. For the purpose of the texts created by ghostwriting.com is not to substitute any examination performance.

Those texts are templates, drafts or samples that can be used by clients as a tool for orientation and optimization when it comes to writing an academic text on their own. What is punishable in Germany under § 156 StGB (German Criminal Code) is submitting a template text written by a ghostwriter as one’s own examination performance along with an affidavit.

For more information, see “Is Ghostwriting Legal?" as well as “Academic Fraud And Academic Ghostwriting Are Not Identical".

All the written work we provide you with is unique. Within the scope of our quality management, we conduct a thorough plagiarism check before a textwork is accepted, using state-of-the-art software.

See for yourself: If requested, we will be delighted to present to you the complete plagiarism appraisal report for inspection.

Dealing with client data in a confidential and safe fashion is a matter of course for us and not least a cornerstone of our success.

We assure you that we protect the privacy of our clients at all times. Data protection, to us, does not only mean providing a safe platform for encrypted data transmission. Moreover, it is part of our client policy that the relationship between clients and agents remains anonymous.

Neither client nor agent gains access to person-related data of either side. What is more, our personal client advisors are contractually obligated to maintain complete confidentiality concerning client data.

Upon completion of a project, your order data will be entirely deleted from our system. For more detailed information regarding client data protection, see our Privacy Policy.

Anyone who demonstrably passes off a ghostwritten text as their own work in a professional or academic context must expect serious consequences.

Possible professional consequences include reputational damage, disciplinary measures such as warnings or demotions, or even loss of employment.

The consequences of submitting work by others in an academic context range from the revocation of degrees, disciplinary measures and fines to de-registration.

For this reason, we explicitly point out that our text services may only be used for personal purposes. They merely serve as a source of inspiration for writing your own work.

You can find more information on the ethical use of ghostwriting services in our blog.

Our support team is always there for you to answer your questions and assist you quickly and efficiently.

You can reach us in various ways:

Write us a message using the contact form. Simply select your request, enter your message and send it. We usually reply within one working day.

Alternatively, you can also contact us by telephone. We provide advice in German and English.

Once you have registered as a user, you also have the opportunity to ask your questions directly to the admin in the live chat.

We look forward to helping you!

We usually respond to written inquiries via the contact form within one working day.

You can contact us directly via live chat and telephone support.

Your satisfaction is our priority. If you are dissatisfied with the work delivered, please contact our support team immediately and describe as precisely as possible what you do not like about it.

We can usually make adjustments and revisions to ensure that the work meets your requirements.

As a registered user, you have the opportunity to contact the admin directly. This direct exchange enables misunderstandings to be quickly resolved and changes to be made.

No, there is no money-back guarantee.

Creating tailored academic and professional text templates requires a considerable amount of time and resources. Each order is unique and requires specialized work that cannot be undone. Therefore, refunds are not possible.

That said, your satisfaction is important to us. If our work does not meet your expectations, please contact our support team with detailed feedback.

After a thorough review of the issue, we may offer you a free correction loop to make any necessary changes.

To submit a complaint, you can use the contact form. Select the "Complaints & feedback" category and describe the reasons for your complaint.

Alternatively, you can also inform us of your complaint by telephone or via live chat (for registered users only).

We take every complaint seriously and do our best to resolve your problem as quickly as possible.

As soon as we receive your complaint, we subject it to a thorough review. This includes analyzing the work delivered and evaluating the points complained about.

We will inform you of the result of our review within 5 working days of receiving the complaint. At this stage, we may also require additional information or clarification from you in order to make an accurate assessment.

Our aim is to find a satisfactory solution for you. This may include adjustments and corrections to the work. Our team and the responsible ghostwriter will work closely together to ensure that your requests are addressed as quickly as possible.

Yes, complaints or change requests must be submitted within two weeks of completion of the project.

This is because we delete completed projects after this period for reasons of data protection.

In the case of academic text templates in particular, we can only keep the literature used for this period before we have to return it to the library.

We therefore ask you to check your document thoroughly as soon as possible after receipt and to inform us within two weeks of any complaints or requests for changes so that we can deal with them promptly and effectively.